Staff Hub

The staff hub was created to provide TUS staff with useful information to help you as you work within our community. Information about the systems we use within the Institute, such as Office 365, Moodle, Zoom and others is available here, along with some useful guides to using the systems. If you're teaching, you can access your module descriptors on Module Manager and find out how to enter results in Gradebook. These are available in the Downloads section. In the Useful Links section, there are links to other areas within the Institute, such as Human Resources, where you will find information and resources relating to the work environment.

Finally, our Data Protection Officer, Betty Brennan, has developed a comprehensive guide to our GDPR responsabilities. Take some time to read the information provided in the GDPR section, so that you can be sure you are GDPR compliant. 

This is to confirm that the email sent by the IT Manager (Midlands) on 16 May 2022 concerning the updating of staff laptops is a legitimate email.

Multi-Factor Authentication FAQs

Q1:  What is MFA?

MFA stands for multi-factor authentication.  It means a minimum of one form of protection on all accounts in TUS.  The first form is a password.  The second form we use in TUS is the Microsoft Authenticator app on a smart phone.

Q2:  What if I don’t have a smart phone?

You will need to get one or use one owned by someone you trust, (however using a phone owned by someone else is extremely inconvenient).

Q3:  How is MFA setup?

Every staff member and student is required to set it up on when they first login to their account.  You need both a smartphone (with the Microsoft Authenticator app) AND a laptop or a computer to set up MFA, you can do it on smart phone alone as you have to scan a QR code displayed on a laptop or computer with your smartphone.

Q4:  How do I get into my account if I lose my phone?

If your phone is the only phone that is registered with your account, you can’t access your account without raising a Helpdesk ticket to have your MFA reset.  Once the Helpdesk has confirmed that your MFA has been reset, you will need access to another smart phone with the authenticator app and you will need to register this phone with your account to regain access to your account.

Q5:  I’m changing phones.  I have a new one and I still have the phone that is registered with my account, what do I need to do?

Any change to MFA settings (e.g. adding a second phone) requires MFA authentication to access the Add a new Phone page.  So, if you have the phone that is registered to your account, you can add the new one, and then you can delete the old one – see the How-To screencast (i.e. a video) on how to do this – link below.

Q6:  Can I register more than one phone to my account in case I lose mine?

Yes, but you should only add a phone if it is owned by someone you fully trust and you should turn off Authenticator notifications to this back-up phone to avoid them being a nuisance to the owner.

Q7:  What is the direct link to the page where I can add a phone for MFA to my account?

https://aka.ms/mfasetup is the direct link.  See instructional video for how to do this.

Video explaining How to register a phone for MFA (for initial setup or if your MFA has been reset by the Helpdesk)

Video explaining How to add a phone for MFA  (if you already have a phone that is registered to your account)

Q8:  What is Number Matching?

A new, more secure MFA method, which is replacing the Approve/Deny MFA option on 27 Feb 2023.  All you need to know is explained in this video MFA Number Matching 

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